Warranty Policy

Introduction At Cos Engineering, we stand behind the quality and performance of our products. This Warranty Policy outlines the terms and conditions of our product warranties.

1. Warranty Coverage

• Most of our industrial automation products come with a manufacturer's warranty. The specific warranty period and terms vary by product and manufacturer. Please refer to the product description for detailed warranty information.
• The warranty covers defects in materials and workmanship under normal use.

2. Warranty Period

• The warranty period starts from the date of purchase.
• The duration of the warranty period is specified in the product description and may vary from product to product.

3. Warranty Exclusions The warranty does not cover:

• Damage caused by misuse, abuse, or neglect.
• Damage resulting from unauthorized modifications or repairs.
• Normal wear and tear.
• Incidental or consequential damages.

4. How to Make a Warranty Claim To make a warranty claim, please follow these steps:

1. Contact Us: Contact our customer support team with proof of purchase and a detailed issue description.
2. Evaluation: Our team will evaluate your claim and provide instructions on how to proceed.
3. Return: If required, send the product back to us following the provided instructions. You may be responsible for shipping costs unless the product is determined to be defective.
4. Resolution: We will repair, replace, or refund the product at our discretion based on the evaluation.

5. Limitation of Liability

• Our liability is limited to the repair or replacement of the product or a refund of the purchase price.
• We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.

6. Changes to This Policy We reserve the right to update or modify this Warranty Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the updated policy.

7. Contact 

If you have any questions or need assistance with a warranty claim, please contact us.